Social Media Guidelines: MIchael Gerrard – IDC
I’ve posted a couple of blogs recently about the rise of the social media function and how BtoB companies can best leverage social media. A common theme has been the need for marketing to provide guidance, guidelines and infrastructure without stifling the power of this new channel to reach customers, prospects and influencers. To help with your journey, I’ve included below a list of social media guidelines that several companies have published: Cisco: http://blogs.cisco.com/news/comments/ciscos_internet_postings_policy/ Dell: http://www.dell.com/content/topics/global.aspx/policy/en/policy?c=us&1=en&s+corp&~section=019 Mayo Clinic: http://sharing.mayoclinic.org/guidelines/for-mayo-clinic-employees/ BT: http://richarddennison.files.wordpress.com/2009/04/bt-social-media-guidelines-mar09.pdf eBay: http://ebayinkblog.com/2009/03/06/new-social-media-guidelines-for-reporting-company-information/ HP: http://www.hp.com/hpinfo/blogs/codeofconduct.html IBM: http://www.ibm.com/blogs/zz/en/guidelines.html Intel: http://www.intel.com/sites/sitewide/en_US/social-media.htm SAP: http://www.sapweb20.com/blog/2009/07/sap-social-media-guidelines-2009/# Sun: http://www.sun.com/communities/guidelines.jsp
- Adobe Acrobat Users: http://www.acrobatusers.com/blog_guidelines
Have any others to share?. . . Please comment below.

